Terms of service

Effective Date: April 15, 2026
These Terms of Service govern your access to and use of the KLOVWEAR website operated by Glenn Creek Retail LLC. By browsing, accessing, creating an account or placing orders on our site, you fully acknowledge, accept and agree to comply with every provision contained within these terms together with our Privacy Policy. If you do not agree to these terms in full, you are prohibited from using our website or purchasing any merchandise offered herein.

Use of Website

You may only use this website for personal, non-resale shopping purposes. You shall not deploy automated crawlers, bots, scrapers, malicious scripts or any automated tools to copy website content, mass purchase inventory or disrupt normal website operation. You may not reproduce, redistribute, modify or commercially exploit any text, product images, trademarks, layout and design content displayed on our website without our explicit written approval.

Account Responsibilities

When you register a user account, you are solely responsible for safeguarding your login username and password. All orders, operations and actions executed under your account will be deemed authorized by yourself. You must promptly notify our customer service team immediately if you discover unauthorized access to your account. We reserve the right to suspend or terminate your account if we detect fraudulent activity, repeated rule violations or suspicious transaction behaviors.

Pricing & Payment

All product prices shown on our website are quoted in United States Dollars. Product prices do not include applicable sales tax, shipping fees and any customs duties, which will be separately calculated and displayed during checkout. We retain the right to correct typographical pricing errors, adjust retail prices at any time without prior advance notice. We may cancel orders that involve obvious price mistakes, out-of-stock items or high-risk fraudulent payment attempts. All payment transactions are processed through authorized third-party payment service providers including Stripe, and we do not permanently store complete sensitive payment card information on our local servers.

Order Cancellation

Orders can be cancelled free of charge only before our warehouse initiates shipment arrangement. Once the order has been dispatched, cancellation requests will not be accepted and you will need to follow our official return policy to complete product return procedures. We reserve the right to unilaterally cancel orders for abnormal receiving addresses, multiple duplicate orders, unverified payment information and other high-risk circumstances.

Intellectual Property

All trademarks, logos, graphic designs, product photos, copywriting, webpage layout and other intellectual property assets on the KLOVWEAR website are exclusively owned by Glenn Creek Retail LLC. No visitor or customer may copy, download, alter, disseminate or utilize these intellectual properties for any commercial purpose without our formal written consent.

Disclaimer of Warranties

Our website and apparel products are provided on an "as-is" and "as-available" basis. We do not provide express or implied warranties of merchantability, fitness for a specific wearing purpose, uninterrupted website access or completely error-free page operation. Periodic website maintenance, server upgrades and third-party network failures may cause temporary site downtime, and we shall not bear compensation liability arising therefrom within the scope permitted by local laws.

Limitation of Liability

Glenn Creek Retail LLC shall not be held liable for any indirect, incidental, consequential or special damages generated from your use of this website or purchased products. Our total maximum aggregate liability for any single dispute or claim shall not exceed the actual total amount you paid for the corresponding order, subject to Kentucky state law restrictions.

Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Kentucky, United States of America. Any disputes arising from or related to this website and services shall be subject to the exclusive jurisdiction of the courts of the State of Kentucky, United States of America.

Revision of Terms

We reserve the right to revise and update these Terms of Service at any time. Revised terms will take effect immediately after being published on our website. Your continued use of our website after term updates are posted constitutes your full acceptance of the revised content.

Contact Information

Email: info@klovwear.com
Phone: +1 (859) 271-6362
Mailing Address: 3700 Nicholasville Rd, Lexington, KY 40503, United States